Web

Discovering new opportunities for growth

Our work method

  1. Client onboarding and kickoff process
  2. Workspace organization
  3. Client acquisition process
  4. Post-delivery client success process
  5. Consultation/nurturing process

Client onboarding and kickoff process

 

Setting client expectations. A discord between what clients expect and what you deliver is a major cause of client unhappiness. Use the onboarding stage to set expectations.

 

Information-gathering. Document everything you need to start your work, including platform passwords, tracking codes, and social media credentials.

 

Client education. Compile a set of educational resources and links to educate clients about your services. The more questions you answer, the better your client will understand your services.

 

Establishing communication: Set communication expectations by ensuring that clients know exactly how to reach you.

 

Delivering initial success. Document a system for spotting and implementing changes that deliver an immediate win.

... our jobs are multinational